AI Transformation Consultancy

The right level of support. For wherever you are.

Technology alone doesn't transform a marketing team - adoption does. Boldstream is a Software-with-a-Service platform. Our expert consultancy is available at every level, from dedicated customer success to full organisational transformation.

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TWO MODELS TO SUIT YOUR NEEDS

Embed the platform. Or transform the operating model.

Annual subscription 01

Boldstream+

An annual enablement and optimisation subscription that helps your team embed Boldstream, create priority workstreams and scale adoption.

Project based 02

Strategy+

A bespoke transformation programme that redesigns how marketing works across strategy, workflows, governance, technology, organisation and capability.

01 Annual subscription

Boldstream+

Make Boldstream work harder for your marketing team. Boldstream+ combines expert consultancy, workstream creation, automation, governance, training and adoption support in one annual programme.

Readiness and maturity
Strategic planning
Boldstream workstreams created
Automations and recurring routines implemented
Governance
Organisational design
Role design
Tools and agents assessment
Change and adoption
Training workshops
Monthly retainer

Embed

Team assessment and report
Annual goals and priority use cases
4
4
Essential governance framework
Not included
Not included
Not included
Adoption guidance
2 per year
Available on request

Scale

Team and organisation assessment and report
Annual goals and AI priorities
6
6
Governance framework, ownership and approval model
Recommendations
Role implications and responsibilities
Not included
Adoption plan and champion support
4 per year
Available on request

Transform

Data, team and organisation assessment, report and roadmap
Annual goals, AI strategy and Boldstream roadmap
12
12
Enterprise governance, guardrails, risk and review model
Marketing operating model design
Roles, responsibilities and job profiles
Included
Structured change and adoption programme
6 per year
Available on request

Annual outputs are prioritised jointly and depend on agreed access to people, data and relevant tools. Complex integrations or broader transformation work may require a separate Strategy+ scope.

02 Project based

Strategy+

A structured engagement to define your AI ambition, redesign your marketing operating model and build a future-ready stack. Scoped individually with each client to reflect your organisation's priorities, maturity and ambition.

Step
What we do
Core client deliverable
01 Readiness

We assess team, data and technology capability and organisational
readiness to establish a practical transformation baseline.

AI readiness and maturity report

02 VISION

We align leaders around the commercial ambition, marketing
priorities and measurable value AI should create.

AI-enabled marketing vision and value roadmap

03 PRIORITIES

We identify and rank the use cases and workstreams with the
greatest value and delivery potential.

Prioritised workstream roadmap and use-case backlog

04 GOVERNANCE

We define ownership, decision rights, approvals, safeguards and
review processes for responsible, effective AI use.

AI governance and operating framework

05 DESIGN

We redesign priority workstreams end to end, balancing human
judgement, AI assistance, automation and agent-led activity.

Future-state workstream library and implementation blueprints

06 TECHNOLOGY

We map the technology, data, integrations, tools and agents
required to enable the future model.

Technology, data and agent architecture blueprint

07 ORGANISATION

We align team structures, responsibilities and role profiles to
the future AI-enabled marketing operating model.

Target marketing operating model, organisation structure and role profiles

08 CHANGE

We build the leadership alignment, skills, behaviours and support
needed to embed and sustain lasting change.

Change and adoption plan, capability framework and skills profiles

What makes us different

Marketing, AI and transformation expertise in one team.

01

Marketing experts

We have built and run marketing functions. We understand the decisions, dependencies and practical realities behind your operating model.

02

AI transformation specialists

We combine AI expertise with the governance, implementation and adoption disciplines needed to make new ways of working sustainable.

03

Strategy, technology, 
process and change

We connect strategic choices to workstream design, technology, data, roles and capability—so every part of the model works together.

04

Built to last

We leave your team with practical frameworks, clear ownership and the capability to run and evolve the model independently.

Led by

A world-class team.

Nick Ford-Young
Nick Ford-Young Co-CEO

Leads Boldspace and Boldstream. Dedicated to the new marketing operating model of 'Architecture × Judgement'. Lectured at Oxford and Cambridge Business Schools.

Dan Pillay
Dan Pillay CTO

Career at the intersection of data, engineering and commercial growth. Led the technical development of Boldstream from the ground up.

Zuzanna Suchcicka
Zuzanna Suchcicka Customer Success

Strategic mind with deep expertise in how organisations adopt new ways of working. Owns the client relationship end-to-end.

Kaela Power
Kaela Power Customer Success

Years of experience managing client relationships across premium beauty, lifestyle and luxury brands. Ensures adoption is genuinely transformative.